This page explains how to delete your account in Seating
Charts - Planner (the Seating Charts app on Google Play and the
App Store) and what happens to your data when you do.
Before you start: if you subscribe to Seating Charts
Pro, cancel the subscription first. Deleting your account does
not cancel it. On Android: Google Play › Payments
& subscriptions › Subscriptions. On iPhone: Settings › your name ›
Subscriptions.
Delete it in the app
- Open Seating Charts and sign in to the account you want to delete.
- Tap Settings.
- Tap Delete account.
- Confirm. Your account and data are deleted straight away.
Ask us to delete it
If you no longer have the app, email
motaztarawneh92@gmail.com
from the email address you signed up with, with the subject
Delete my account. We will delete the account and
confirm by email within 30 days.
Guest sessions have no email address, so we cannot find them from an
email. Delete a guest session from inside the app as above.
What is deleted
Deleted immediately and permanently from our servers:
- Your account and the email address it uses
- Every chart, with its layout, guests and seats
- Every seat finder page you published
What is kept, and for how long
- Usage statistics — if you chose to share them,
they carry only a random account identifier, never your email or
charts, and are deleted automatically after at most 12 months. Email
us to have them erased straight away.
- Subscription records — kept by our billing
provider, RevenueCat, until you ask us to have them deleted. Some
purchase records may be kept as long as the law requires, for example
for tax and fraud prevention.
- Google and Apple keep their own records of your
purchases under their own privacy policies.
See section 9 of the Privacy
Policy for details.